The Artling

A curated selection from Asia's best galleries and artists.

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Frequently Asked Questions (FAQs)

  • As a curated online collection of Asian contemporary art, The Artling provides unprecedented access to some of the top galleries and artists in the region. We are passionate about art and want to expose the rest of the world to the artistic talent that exists in Asia. In addition, our interior design and sourcing expertise makes our art consultancy service uniquely equipped to help with any other questions you might have!

    You can stay connected with The Artling and our growing collection by signing up for our mailing list here, and by following us on Facebook, Twitter, and Instagram

  • "71 percent of art collectors have now purchased art of some form online."

    An online shopping experience is, firstly, always convenient. Prior to the digitization of art buying, art culture was seen as a private club, only accessible to deep-pocketed collectors, an environment that has definitely changed with the online channel. Being online ensures we are able to represent more artists leading to larger inventories and a more varied collection as we do not possess the physical limitations that traditional brick-and-mortar galleries do. This variety is also reflected in the different price points available which makes art more accessible than ever.

  • You can submit your work to our curators for consideration on The Artling by filling out our application form here.

  • All works sold by The Artling are accompanied by a Certificate of Authenticity.

  • We offer framing on a case-by-case basis. We would be happy to recommend local framers, depending on your location. You can also check out our Partners Page for more information.

  • Unique Works:
    Works created by the artist as a one-off or single edition piece.

    Limited Edition Prints:
    An indication that there is a cap on the number of impressions made from an artist’s original plate. Most limited edition works are signed and numbered (out of the total number of impressions) by the artist.

    The Gold Collection:
    Features a curated selection of artworks above US$10,000 from some of Asia’s most reputable contemporary artists and galleries. Get in touch with us at contact@theartling.com if you would like to find out more about any of the works in the Gold Collection.

  • An Engraving:
    A print made by the artist precisely incising into a metal plate using a slim metal tool to create an image.

    An Etching:
    A print created through the application of acid onto the uncovered parts of a metal plate, ‘biting’ into the metal and creating the desired image.

    A Screenprint:
    Also known as a silkscreen print, screenprinting uses a stencil and a piece of fabric stretched over a wood frame. Ink is then pushed through the fabric to create the image dictated by the stencil.

    A Lithograph:
    A print created by the artist simply drawing on a stone or metal plate with a greasy crayon or pencil. The reverse image is then transferred onto the printing surface. An offset lithograph is when the original image is transferred to a rubber plate before being printed onto the final surface.

    A Digital Print:
    A print that utilizes modern digital printers, as opposed to traditional printing press methods.

  • All items on the site are available for sale unless indicated as “Sold Out.” If you encounter a sold-out item and would like to enquire after similar works, please e-mail contact@theartling.com.

    On the rare occurrence that an item’s sold-out status is not immediately updated, The Artling will notify you in the case of purchase and promptly issue a full refund.

  • The Artling is a fully transactional e-commerce platform. Unless indicated, all items on the site are for sale and available for purchase directly through the site. Please set up an account with The Artling by registering your contact details with us here.

    Should you be interested in a work from our Gold Collection, please send your enquiries to contact@theartling.com. For all other works, simply select “Add to Cart” on the details page of the work you wish to buy. You can continue to checkout by clicking on the Cart icon at the top of the page.

  • The Artling offers payment via bank transfer or with Paypa. Paypal accepts most credit cards, including American Express, Discover, Mastercard and Visa.

  • Viewing of artworks in person is determined depending on the gallery’s and/or artwork’s location. Get in touch with us at contact@theartling.com if you’d like to arrange a viewing.

  • For orders within Singapore, there is a 7% GST chargeable. For customers ordering from outside Singapore, duties and taxes are automatically added to your order; your duties and taxes will be based on your current country rates.

  • Yes, The Artling ships to most international countries. If you do not see your country listed in our dropdown menu on the checkout page, please contact admin@theartling.com and we can discuss shipping options.

  • Shipping costs are calculated automatically when you place an order online. The cost is determined by the volume of the item you are purchasing, as well as the delivery location. Smaller works cost less to ship, and larger works (especially those that require unique crating or packaging materials) will cost more to ship.

    For artworks from our Gold Collection, the orders are placed via e-mail enquiry and the works are shipped from The Artling or one of our Partner Galleries to your door using professional art handlers. We will inform you of the full shipping cost before proceeding to confirm your order.

  • The Artling ships via DHL or professional art handlers, which includes art insurance. In the case of loss or damage please contact admin@theartling.com and we will resolve the problem as quickly as possible.

    Please note: more expensive works have higher insurance fees, which accounts for higher shipping costs of expensive works.

  • Generally, we cannot combine works into a single shipment. This is due to the fact that many of the works on our online site ship from various locations around the world, and are not stored in a single facility. If you have specific questions about shipping costs of multiple items, please contact admin@theartling.com.

    As most of our works ship from various locations around the world, we cannot guarantee that all of the works will ship at the same time.

  • All artworks ships within 14-21 business days unless otherwise noted on the artwork page. When your work has shipped, you will receive an e-mail confirmation with a tracking number so that you can track the status of your shipment.

    Once you have been notified that your work has shipped, you can use the tracking number provided to track the estimated delivery date.

    If you do not receive your shipping confirmation email within 14-21 days following the date of your order, please contact admin@theartling.com and we will help investigate your order status.

  • Yes. Someone needs to be at your place of residence to accept and sign for your package. We require direct signature on our packages due the valuable nature of the art we are shipping.

  • We accept returns for artworks damaged during shipping. Returns for other reasons are determined on a case-by-case basis. Send us an e-mail at admin@theartling.com and we will review your request and get back to you within 2 working days.

    In the unfortunate event that your order arrives in less than satisfactory condition, simply take a digital photo of the item and of the shipping packaging it arrived in, then attach the photos to an email and send to admin@theartling.com.

    Please note, however, that shipping charges will not be refunded, and return shipment costs are the responsibility of the customer. Also, once you have accepted and signed for a delivery, returns are not allowable.

    Please include in the body of the email: your order number, the shipping ID or item number, a brief description of the reason for the return, and let us know whether you are seeking a replacement or a refund. You will receive an email from us with an update and steps on how to proceed.

  • BDon’t be intimidated by the art world – attend art fairs, visit museums and go to art galleries on a regular basis to become acquainted with artists and their works. Look online, as many websites and web-based galleries (including The Artling!) provide the opportunity to easily browse through different genres and mediums of art. As you gain exposure to the art world, you will sharpen your eye to your personal preferences.

    But before you go out and buy artworks on a whim, do your research. Sit down and think about what kinds of art you want to collect (i.e. prints, art from a certain region or artist, etc.). That said, keep an open mind, as your tastes and preferences can change – trust your instinct and only buy works that you love. Decide on a budget, and work within those constraints.

  • No matter what your budget is, you can find artwork at every price range. Prints, drawings and photos are an affordable alternative to paintings or mixed media works, while still adding original works to your collection. Seeking out new talent – for example, at the annual senior art shows at your local design school or arts university – is another affordable way to start your collection, and is also an investment in the artist’s career.

  • Make sure that the work is something you love. Find space in your home to display the work – art isn’t meant to be kept in storage! Don’t spend your entire budget on a single artwork. Your tastes will change, and as you build up your collection, your preferences will become clearer, allowing you to create a unique collection that will reflect your personal tastes.

    Collecting art can be very rewarding, but it won’t be if you are purely collecting with profit in mind. The art market fluctuates greatly, and predicting the future worth of a work is incredibly difficult. If you buy works that you love, you’ll enjoy having them around you in good times and in bad. It is a bonus if the artist becomes successful and the work increases in value. But ultimately, if you enjoy the work, you have already made a good investment in yourself and the artist.

For any other questions, do get in touch at contact@theartling.com